FAQ - Echo's Record Bar Online Store
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General

Echo's Record Bar is a family run business primarily run by Angela Pringle & Mark Pringle who both have an extreme passion for the music industry. The business has been successfully running since 1988 so you can be assured you are in safe hands.
No. You can check out as a guest. All we need is your e-mail address, phone number and shipping address. Registering with us will allow for faster checkouts as we will store your shipping address and phone number so you will not have to enter it each time. Registered users will also be able to view previous orders, eligible for exclusive promotions, add to a wish list.
In stock product means we have stock in our physical store. If you order an in stock item, we can dispatch to you as soon as payment has cleared.
Unavailable product means that the product is not currently available for us to order from any of our suppliers. From time to time some products do become available again. If you'd like to find out if a product will become available again, please contact us about the product in question.
1. You can add products from our online store to your basket and complete the checkout process either to have the products delivered to your door by courier for a fee of R 50.00 or collect from our physical store.
2. You can visit our physical store and browse through all our in stock products like the good ol' days.
We dislike receiving emails about "our uncle passing away in a foreign country leaving us a huge inheritance and all we need to do is transfer some collateral" just as much as you do.

So No. We will not share, sell or distribute your information to any outside sources. EVER!
7 - 10 days indicates that a product is in stock with our supplier and we will be able to dispatch your order within 7 - 10 working days
The current product is out of stock with our suppliers and can take up to 6 weeks before been dispatched to you.

NB: Some products are not kept on hand with our suppliers and will only be brought in once an order has been placed for it

Shipping & Delivery

Courier shipping is R50 per order, delivered to your door within the borders of South Africa
Once your order has been shipped you can expect delivery within 1 -3 working days for main centres, outlying areas would be delivered within 4-5 days
Currently we offer 2 options
1. Collect from our physical store. This option is free of charge
2. Courier direct to you within the borders of South Africa for and additional fee of R 50.00 per order.
We only ship within the borders of South Africa.
Please contact us ASAP. Mark or Angela will be able to assist.

Payment

We accept EFT payments, Direct deposit to our bank account and Payfast. Payfast is a local secure online card processing payments solution. This allows you to pay us using your credit or debit card.
Yes you can. Please use the reference given for your order when depositing e.g. ERBxxxx
Account Number: 712221062
Branch Code: 632005
Bank: ABSA
Account Type: Cheque Account
Account Name: Group 187 Holdings T/A Echo's Record Bar

Currently we don't offer Cash On Delivery.
All Prices shown include VAT (14%)